Jiangxi Puzhuo Medical Equipment Co., Ltd

Support & Services

Expertise as our foundation, trust as our bridge — safeguarding every step from delivery to clinical practice.

Service Support

Service Support

Guided by our "Rapid Response + Wholehearted Care" philosophy, Puzoo Medical has built a service system that covers the entire product lifecycle. We understand clinical needs with attentiveness, refine every service detail with meticulousness, and accompany our users with patience throughout the entire journey — from installation to confident, proficient use. Wherever you are, one phone call or one message brings our engineers and technical team to your side, so your equipment runs without concern and your clinical work proceeds with ease.

After-Sales Service

After-sales service

After-sales service is not about patchwork repairs; it is an ongoing commitment to the trust our users place in us. Puzoo Medical has established a standardized, fully traceable after-sales service system:
Product Stocking / Product Delivery / Product Training / Competency Assessment / On-Site Support / Documentation Delivery / After-Sales Follow-Up

Contract R&D

  • Drawing on Puzoo Medical's deep accumulation across its "Magnetic, Electrical, Acoustic and Optical" physical technology platforms and its artificial intelligence platform, we provide partners with customized medical device R&D solutions. From clinical needs analysis to engineering implementation, from core algorithms to complete-system integration, our multidisciplinary R&D team and mature platform technologies accelerate the translation of innovative medical devices from concept to prototype.

Contract Registration

  • Puzoo Medical has a dedicated regulatory affairs team with in-depth knowledge of the entire NMPA medical device registration process. We provide partners with end-to-end registration services covering product classification determination, registration testing, clinical evaluation and technical review guidance. Backed by rigorous, systematic management and extensive filing experience, we effectively shorten time-to-certification and help partners avoid unnecessary detours on the path to compliance.

Contract Manufacturing

  • Puzoo Medical has obtained ISO 9001 quality management system certification and ISO 13485 medical device quality management system certification, and operates an automated mainboard SMT production line — giving us high-standard medical device manufacturing capability. We offer partners full-process contract manufacturing services spanning component procurement, PCB assembly, complete-unit assembly and factory inspection. While strictly controlling product quality, we effectively reduce production costs, freeing our partners to focus on R&D and market expansion.
Contract R&D Contract Registration Contract Manufacturing